Shipping policy
* All faulty / damaged goods must returned within 7 days of purchase and must include an RFG # obtained from an Active Skin Staff member.
* Notification of faulty or damaged goods must be advised in writing upon receiving, and if possible, please include image/s.
* Do not dispose of damaged items as this will immediately void any claim All returns must be in original packaging and unopened.
* Do not dispose of damaged items as this will immediately void any claim All returns must be in original packaging and unopened.
* Please note that all items shipped are carefully packaged to enable consumers to sight damaged goods prior to opening.
* All prices are displayed exclusive of applicable taxes unless otherwise stated. GST and other applicable taxes are calculated and clearly displayed at checkout prior to payment, and the final price is confirmed before your order is completed. International orders may be subject to import duties and taxes payable upon delivery, which are the responsibility of the customer.